FAQ’S on delivery

Which countries does deliver to?

delivers to the following EU countries:

Which countries does deliver to?

delivers worldwide. For more information see delivery.

Where can I have my order delivered?

We can deliver your order to any home or work address as well as pick-up points in one of the above countries.
Please be aware that we cannot deliver to post office boxes. We do not deliver to forwarding addresses, which includes Aramex addresses.

Where can I have my order delivered?

We can deliver your order to any home or work address in one of the above countries. For orders within Belgium we offer free delivery to our brand stores.
Please be aware that we cannot deliver to post office boxes. We do not deliver to forwarding addresses, which includes Aramex addresses.

Can I change my shipping address?

We are unable to redirect orders to a different address after shipment. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

How soon can I get my order? How much will it cost?

We aim to ship your order within one day after receiving your payment. It takes 2-3 working days to deliver your order (excluding Belgian bank holidays).

We are able to deliver to the EU countries listed above with a shipping fee of €4.20 in a Mondial Relay point or €6.50 for deliveries with GLS. All orders will be delivered by our courier partner, from 8am-5pm, Monday to Friday and will require a signature upon receipt.

Please note that your order will only be shipped once payment and delivery details have been approved.

How soon can I get my order? How much will it cost?

We aim to ship your order within one day after receiving your payment. It takes 2-3 working days to deliver your order (excluding Belgian bank holidays).

We are able to deliver to the EU countries listed above with a shipping fee of €4.20 in a Mondial Relay point or €6.50 for deliveries with GLS. All orders will be delivered by our courier partner, from 8am-5pm, Monday to Friday and will require a signature upon receipt. For Belgium we offer free delivery to our brand stores.

Please note that your order will only be shipped once payment and delivery details have been approved.

Can one order be delivered to multiple addresses?

You can only deliver to one address per order. If your order contains gifts or items that require delivery to multiple locations, you will need to place separate orders for each address.

How soon can I get my order?

We aim to ship your order within one day after receiving your payment. It takes 2-3 working days to deliver your order (excluding Belgian bank holidays).

Please note that your order will only be shipped once payment and delivery details have been approved.